Shipping policy

,At Wolfemoon, we are committed to ensuring a seamless and satisfactory shopping experience for all our valued customers. Our Shipping Policy outlines the details of how we handle shipping, delivery, and related matters. Please take a moment to review this policy to understand our processes.

Processing Time:

  • Orders are typically processed within 1-2 business days after they are placed.
  • Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

  • We offer a variety of shipping options to cater to your preferences and delivery needs.
  • Standard Shipping: Estimated delivery within [X] business days.
  • Expedited Shipping: Estimated delivery within [X] business days.
  • Please note that shipping times may vary depending on the destination and the chosen shipping method.

Shipping Charges:

  • Shipping charges are calculated based on the destination, shipping method, and order weight.
  • Any applicable shipping fees will be displayed during the checkout process before you finalize your purchase.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
  • This will allow you to monitor the progress of your shipment and anticipate its estimated arrival.

Delivery Time:

  • Delivery times are estimated and may be subject to unforeseen delays such as weather conditions, customs processing, or other external factors.
  • Wolfemoon is not responsible for delays beyond our control but will make every effort to provide accurate delivery estimates.

International Shipping:

  • We offer international shipping to many destinations.
  • Please be aware that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.

Address Accuracy:

  • It is crucial to provide accurate and complete shipping information to ensure successful delivery.
  • Wolfemoon is not responsible for delays or misdeliveries due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments:

  • In the unfortunate event that a shipment is lost or arrives damaged, please contact our customer service team as soon as possible.
  • We will work with you to initiate the necessary steps to address the situation and ensure your satisfaction.

Change of Shipping Address:

  • If you need to change the shipping address after placing your order, please contact us promptly. We will do our best to accommodate your request if the order has not yet been shipped.

We appreciate your trust in shopping with Wolfemoon. Should you have any questions or concerns about our Shipping Policy, please don't hesitate to reach out to our customer service team for assistance. Your satisfaction is our priority.